Refund Policy
Thank you for using PermitVista.com. Please read this Refund Policy carefully before purchasing any subscription, data access plan, or other paid service through our Site.
1. All Sales Are Final
ALL PURCHASES MADE THROUGH PERMITVISTA.COM ARE FINAL AND NON-REFUNDABLE. Due to the nature of our Services — which provide immediate access to permitting data and information upon purchase — we do not offer refunds, credits, or exchanges once a transaction has been completed.
By completing a purchase on PermitVista.com, you acknowledge and agree that:
- You have reviewed the Service description prior to purchase
- You understand the nature of the data access being provided
- You consent to our no-refund policy as a condition of using the Site
2. Subscription Services
If you purchase a subscription-based plan, your subscription will remain active for the duration of the billing period paid for. Cancellation of a subscription will prevent future charges but will not result in a refund for any remaining unused portion of the current billing period.
3. Errors in Billing
If you believe you have been charged incorrectly or that a billing error has occurred, please contact our webmaster promptly. We will review all billing error claims and, where a verifiable error on our part is confirmed, will work in good faith to resolve the matter appropriately.
4. Technical Issues & Troubleshooting
We are committed to providing reliable access to our Services. If you experience technical difficulties accessing content or Services you have purchased, please reach out to our webmaster for assistance:
Email: jbush@permitvista.com
Our team will make reasonable efforts to resolve technical issues in a timely manner. Submission of a support request does not entitle a user to a refund but demonstrates our commitment to ensuring you receive the Services purchased.
5. Chargebacks
If you initiate a chargeback or payment dispute with your bank or credit card issuer without first contacting us, we reserve the right to suspend or terminate your account pending resolution of the dispute. We encourage users to contact us first to resolve any billing concerns before escalating to a payment dispute.
6. Changes to This Policy
PermitVista reserves the right to modify this Refund Policy at any time. Changes will be effective upon posting to the Site. It is your responsibility to review this policy periodically. Your continued use of the Site following any changes constitutes your acceptance of the revised policy.
7. Contact for Refund Inquiries
For any questions or concerns regarding this Refund Policy or a specific transaction, please contact our webmaster at:
We will make every effort to respond to your inquiry within 2–3 business days.